Service

Decreasing clinical laboratory instrumentation downtime with our nationwide and highly experienced field service team

Our service group offers a wide range of cost-effective service programs to assure that you continue to experience quality performance of your analyzers with a national team of technical specialists. Our national service staff includes both Senior Field Service Engineers and Refurbishment Specialists from some of the top manufacturers in the industry. Our experience and knowledge enable us to maintain your equipment to the level of care that you have been accustomed to while helping to control your costs.

PM Service

 

  • Provides a single Preventive Maintenance Service visit
  • Limited Phone Support (15-30 min)

PM Service Plus

 

Provides a Preventive Maintenance Service visit and includes:

  • Reduced T&M rates
  • 30% off parts
  • Discounted Consumables
  • Unlimited Phone Support

 

Business Hour Service

 

Provides a Preventive Maintenance Service visits per Manufacturer and includes:

  • Covers all Travel, Labor and Parts
  • Discounted Consumables
  • Unlimited Phone Support

 

Nationwide

Strategically located, nationwide field service team

Analyzers

Affordable, re-certified Olympus AU analyzers

Affordable

Flexible service contracts for any budget

Support

Technical phone support from 8:30am-11:00pm Eastern Time

Software

Comprehensive software tracking system for all service reports

Experience

Vast experience servicing several brand analyzers

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Southeast Sales

Terry McGovern, BS, MT, (ASCP)
Regional Sales Manager
tmcmcgovern@medtestdx.com
704.249.1106

[

Mideast Sales

Larry Noel, BS, MT, (ASCP)
Key Accounts Manager
lnoel@medtest.com
734.219.8415

[

Southwest Sales

Landry Shults
Key Accounts Manager
lshults@medtestdx.com
210.758.7179

[

Midwest Sales

Elise Fletcher
Key Accounts Manager
efletcher@medtestdx.com
224.636.3038

Ask us for a Quote

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